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Privacy Policy

Last updated: January 1, 2026

At Snacks.pk, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or place an order.

1. Information We Collect

We collect the following types of information:

Personal Information: Name, email address, phone number, and delivery address when you create an account or place an order.
Payment: We currently accept Cash on Delivery (COD) only — you pay in cash when your order arrives. We do not collect or store any card or online-payment details.
Usage Data: Browser type, IP address, pages visited, and time spent on our site (collected via cookies and analytics).

2. How We Use Your Information

To process and deliver your orders
To communicate order updates via SMS, email, or WhatsApp
To improve our website and customer experience
To send promotional offers (only with your consent)
To prevent fraud and ensure security

3. Marketing Communications

When you subscribe to our newsletter, you consent to receiving marketing emails from Snacks.pk — including your welcome discount, new arrivals, exclusive offers, and seasonal deals. You can unsubscribe at any time using the link at the bottom of any marketing email, or by emailing us at info@snacks.pk. Unsubscribing stops marketing emails; you will still receive essential order-related messages (such as order confirmations and delivery updates) for purchases you make.

4. Information Sharing

We do not sell or rent your personal information to third parties. We may share your data with:

Delivery partners (name, phone, address) to fulfill your orders
Analytics providers (anonymized data only)

5. Data Security

We implement industry-standard security measures including SSL encryption, secure servers, and access controls to protect your personal data.

6. Your Rights

You have the right to access, update, or delete your personal information at any time by contacting us at info@snacks.pk.

7. Cookies

We use cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can manage cookie preferences through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@snacks.pk or call 0311 112 7474.